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Terms of Service

Last updated: September 2026

Using Provzo

By accessing Provzo.co.in you agree to use the store for lawful purposes only: browsing, ordering products and using your customer account. You are responsible for keeping your login credentials safe and for the accuracy of the delivery details you provide.

Orders & Payments

An order is confirmed when you complete checkout and receive an order number (PVZ-XXXXXX). Provzo supports pay on delivery and prepaid options where available. Prices shown in INR include applicable taxes; shipping is free on orders above ₹499 and charged transparently otherwise.

Pricing & Stock

We work hard to keep prices and stock accurate, but a listing may occasionally be wrong or an item may sell out. If we cannot fulfil an order at the listed price we will contact you before proceeding or refund you in full.

Delivery, Returns & Replacement

Estimated delivery dates are provided at checkout and in order tracking. Every product is covered by our 7-day easy replacement policy (see Returns & Replacement) and, where applicable, the manufacturer warranty shown on the product page.

Liability

To the maximum extent permitted by law, Provzo is not liable for indirect or consequential losses arising from use of the store. Our total liability is limited to the amount you paid for the affected order. Nothing here limits rights you have under applicable consumer law in your jurisdiction.