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Contact Provzo

We're here 24×7 — pick whichever channel suits you.

1

Zora AI — instant answers (24×7)

The fastest way: open the Zora chat (bottom-right of any page). She can check your order status, start a return or refund request and answer product questions instantly — no wait times.

2

Support tickets

Signed in? Raise a ticket from your account (Support) for order issues, returns or anything else. Tickets get a reference number and every reply lands in your email. Support replies within a few hours during the day.

3

Email

Write to support@provzo.co.in with your order number for a faster resolution. Please never share OTPs or passwords in email.

4

Business & bulk enquiries

Looking to source in bulk or partner with Provzo? Email us with “Business enquiry” in the subject and we will route it to the right team.

Before you write: for order status, check the Track Order page — it updates in real time once your parcel is with the courier. For return or refund help, see our Returns and Cancellation & Refunds policies.