Provzo

For provider teams

A team member works for the provider, not for Provzo.

A provider running a small outfit issues a private code. Their workers join under it. Jobs are still booked with the provider; the team member is who turns up.

Joining

Private codes, not public ones.

  • The provider generates a code. It is random, expires after 30 days, and can be replaced at any time.
  • Codes cannot be listed or searched. Knowing one exact code is the only way to use it.
  • Joining creates a request. Only the provider who issued the code can approve it.
  • The worker sees the decision as it happens, and can withdraw the request while it is pending.

Access

Only the jobs assigned to them.

  • A team member sees a booking only after the provider assigns them to it — never the provider’s whole queue.
  • They can mark a job on the way, started, or completed. Their travel location publishes only while they are on the way.
  • They cannot accept, decline, cancel or reassign a job, and cannot change a price.
  • Membership does not establish employment by Provzo, and does not prove identity, qualification, licensing or background checks.

Removing access

Immediate, and it cleans up after itself.

  • The provider removes access and the member immediately loses the ability to read assigned bookings.
  • Any active job assigned to that member returns to the provider, and the customer-facing "who is coming" details and travel location are cleared with it.
  • If that cleanup is interrupted, the provider can retry it — removing access does not strand stale details on a customer’s screen.

Staff and team responsibilities