Contact us
Talk to a person.
Provzo is a local-services marketplace operated under the display name Alins Enterprises. Support answers questions about bookings, providers, payments and policies.
Customer support
The fastest route to an answer.
Support chat needs no account and no registration. It is the quickest way to reach us, and it keeps a written record of what was said.
- Support chat
- Open support chat
- Phone
- +91 97456 81933
- Hours
- 9:00 to 21:00 IST, all days
Registered business
Who you are dealing with.
The legal entity behind the Provzo brand, as recorded in its registration documents.
- Brand
- Provzo
- Operator display name
- Alins Enterprises
- Registered legal name
- Jasmi Saidu
- Entity type
- Sole proprietorship
- Registered address
- Alins Enterprises, PB No. 01, Adimali PO, Idukki, Kerala 685561
- GST registration
- 32TOYPS9065A1ZZ
Provzo is a marketplace. It connects customers with independent providers and is not itself the provider of the underlying service. Provider approval means approved for marketplace listing only — it is not identity, licence, background or government verification.
Grievance officer
When support has not resolved it.
Indian online intermediaries are required to name an officer who receives formal complaints. This is ours.
- Officer
- Alins Saidhu
- Address
- Alins Enterprises, PB No. 01, Adimali PO, Kerala
Please raise the matter with support first — the officer will ask what support already said. The full escalation ladder, with timelines, is on the grievance redressal page.