Assistant
It tries not to send anyone.
A closed inlet tap explains a washing machine that will not fill. The assistant offers the safe checks first, because you should not pay for a visit that a switch would have solved.
What it does
Coordinator, not search box.
- Reads a plain description in your language and maps it to a category.
- Asks at most one short question, with tappable answers, when a detail would change what happens next.
- Suggests safe checks: the plug, the socket, the breaker, the inlet tap, a filter, a lid that is not shut.
- Only offers providers once those are ruled out.
- Suggests what to do while you wait, when someone does need to come.
When it cannot reach the model
It degrades, it does not fail.
No signal, spent quota, or a service not yet enabled: the app falls back to on-device phrase matching and tells you that enhanced assistance is unavailable rather than pretending the answer is as good. If nothing matches, it says so instead of showing an empty result under a confident heading.
Safety runs before the model, not after. Explicit danger wording in English, Malayalam, Hindi or Tamil produces an emergency card with a 112 action and no booking suggestion — even when the network or attestation has failed.
Limits worth knowing
It can be wrong.
- It can misunderstand a description, omit a risk, or suggest the wrong category.
- It is not a diagnosis or an inspection, and not a substitute for qualified medical, electrical, gas, structural or legal advice.
- The danger-word check cannot recognise every wording or every language, and must not be relied on as a complete safety system.